Safe Stations

Your Gateway to Recovery In Nashua

If you are looking for help, there is a Gateway to Recovery in Nashua. Safe Stations are open 24/7 to those who are seeking treatment and recovery. At Safe Stations a trained firefighter will be able to connect you to help.

The City of Nashua Safe Stations are located at all Nashua Fire Stations.
Or you can call: 603‐594‐3636

Call The NH State Wide Crisis Hotline: 1-844-711-HELP

Each Nashua, NH Fire Station will be a designated safe environment for the individuals seeking assistance looking for treatment to start their path to recovery. At any time of day or night a person seeking help with substance misuse can go to any NFD Station and speak to the Firefighters on duty.  The Firefighters will arrange for or provide a medical assessment and if there is cause for concern that there is something else medically wrong with the patient, transportation to an appropriate level medical facility will be arranged for and provided by Nashua’s contracted 911 service AMR.

As most City hospital Emergency Rooms may be overwhelmed with patients, this program assists all by weeding out those individuals seeking assistance that may not need immediate medical attention, but need immediate help.  To be able to establish and vette a program of this nature that could be implemented will be a benefit to not only the departments involved but the State as a whole for involving Fire and EMS in the care of those beyond just responding to an overdose.  Many times a person knows they need treatment but does not know where to turn for help.

Safe Station is your connection to recovery. When you’re ready, we are there to help.

Fire Station Locations

Station Address Station Number
Amherst Street
15 Amherst Street
Lake Street
177 Lake Street
Spit Brook Road
124 Spit Brook Road
East Hollis Street
70 East Hollis Street
Airport Station
101 Pine Hill Road
Conant Road
2 Conant Road
Dispatch Center
38 Lake Street

Frequently Asked Questions:

Q: Is there a need for a referral for insurance?
A: No. A referral for insurance is not needed to access Safe Stations.

Q: Is Safe Stations a medical rehab?

A: No. Safe Stations is set up at each of the six fire stations to connect those seeking help to recovery services.

Q: Is medication provided at the Safe Station?

A: No. There are no clinical providers on site. There is no medication provided during the assessment provided by the fire fighters.

Q: Is there a physical given before recovery starts?

A: There is a medical evaluation completed to rule out an emergency situation which consists of:

  • Vital signs (blood pressure, heart rate, respirations, temperature)
  • Mental status
  • Signs or symptoms of infection
  • Signs or symptoms of drug/alcohol withdrawal
  • Signs or symptoms of psychiatric emergency (suicide or homicide)
  • Known use of alcohol or drugs with 2 hours

Q: If a person is at the hospital can the fire department assist in getting them into recovery?
A: The role of the fire department is to assist those who seek help at Safe Stations. Those who are at the hospital will follow the process set up at the hospital and referral processes that are in place at the hospital.

Q: How long will a person be in the recovery facility?

A: The time a person is at the recovery facility may vary depending on the type of services they are receiving.

Q: Can I go to a Safe Station if I don’t live in Nashua?
A: Yes. Safe Stations are open to anyone seeking help with recovery.

Q: How long will the process take?

A: On average the process from once arriving at a Safe Station to transport is less than 15 minutes.

Q: Is there a fee for getting help at a Safe Station?
A: There is no fee charged to the person seeking help at the Safe Stations.

Q: Will going to a Safe Station place me in Residential Treatment facility?

A: The fire department is working in partnership with the New Hampshire Partnership for Successful Living; Keystone Hall and Harbor Homes. After completing the medical assessment at the Safe Station the person is transported to a safe location to meet with a Licensed Alcohol & Drug Counselor. During this assessment a determination is made for services needed.