Nashua Government Innovation (NGIN)

About the Initiative
The City has launched its Nashua Government Innovation (NGIN) initiative, a multi-year effort to transform, and modernize City government and provide a unified system of technologies, business processes and management.
Nashua Government Innovation Driving Nashua Forward logo
Components
NGIN will address the obsolescence of decades-old and non-standardized systems by focusing on the deployment of an integrated set of three major system components:
  1. ERP Financial Management - General Ledger, HR, Payroll, Purchasing, Payables/Receivables, etc.
  2. Licensing, Permitting and Code Enforcement - Permitting and Licensing operations for City Clerk, Code Enforcement, Community Development, Fire Marshall, Public Health, etc.
  3. Electronic Content Management (ECM) - electronic records and document management and archiving
ERP Financials is the largest component of NGIN and will be the first to be deployed.

Benefits
The benefits will include:
  • Incorporating process improvements and government best practices to end inefficiencies and silos
  • Create a tightly integrated system built on collaboration instead of duplication
  • Promote knowledge sharing and government transparency
  • Offer innovative new tools for staff and Citizens to provide faster more efficient services
  • Ensure reliability and continuity of operations for critical systems
Involvement
NGIN is led by the Mayor and City staff, with assistance of an Executive Steering Committee (ESC) appointed by the Mayor to operate as an oversight and advisory body for the duration of the project. The ESC consists of representation from key departments/divisions within the City, including Finance, Information Technology, Schools, Purchasing, Police and Board of Aldermen as well as three community members with experience in similar financial system migration projects. Project Management services are provided under contract from Berry Dunn McNeil and Parker (BDMP).

Business Case

A formal Business Case for NGIN was presented to City administration and the Board of Alderman, and in July 2009 the City’s Budget Review Committee of the Board of Alderman approved the bonding of $7.5 million for projects, which includes approximately $5.5 million for the ERP Financials System implementation.