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Information Technology


 

 Mission Statement

The mission of the Department of Information Technology is to provide, operate, and maintain a secure and stable infrastructure as the foundation of City automation, data communications and voice transmission; lead the implementation of application software to meet the evolutionary needs of client departments; provide cost effective client services within a performance envelope that meets user requirements; and to establish Citywide guidelines to maintain technological currency and provide direction for strategic change.

  Areas of responsibility

Helpdesk

PC Hardware

PC Software           

Networking Citrix
Windows Server Support VMS Support
Adds/Moves/Changes  

Security

 

Software

AntiVirus (E-mail, Servers,
 & Desktops)

Firewall

 

             

Applications Support

Applications Development

Sotware Patching

Routers & Switches

 

Licensing

Compatibility

Infrastructure

Cabling (copper & fiber) Switches
Routers Media Converters  
Servers Backups
Voice Video

Policies & Standards

Server Configuration Desktop Configuration
Network Configuration PC Acceptable Use Policy
Internet Acceptable Use Policy Change Order Management

Director of Information Technology: John Barker

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