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1. What is the 2015 tax rate?
2. When does the tax year begin and end?
3. When are the taxes due?
4. How is an assessment determined?
5. What if I think my tax assessment is higher than the fair market value?
6. What if I miss the deadline to file for an abatement?
7. What type of tax exemptions/tax credits are available in the City of Nashua and what are the qualifications?
8. How can I change the mailing address on my tax bill?
9. When were the assessments last updated in Nashua?
10. What is the 2015 State of N.H. Department of Revenue Administration’s equalization ratio for Nashua?

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1. When do I need a permit?
2. What is the purpose of a permit?
3. How do I get a permit?
4. What permits are required and how much does a permit cost?
5. Do I need a permit for a shed?
6. Do I need to be licensed to do work?
7. What codes does Nashua use?
8. When were these codes adopted and what were your previous codes?
9. What are the structural loads for Nashua?
10. Do I need a permit to re-roof my home?
11. When will my permit be ready?
12. How do I set up an inspection and can I schedule a time?
13. What do I need for a Certificate of Occupancy (CO)?
14. Can I get a refund?
15. What is your policy on After-the-Fact Permits?

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1. There is an error on my cable bill, who should I contact?
2. Why does Comcast have a monopoly in Nashua? Wouldn’t competition bring prices down?
3. I see FIOS TV from Verizon advertised, is it available in Nashua?
4. Why are the commercials on my TV so much louder than the program content?
5. My cable bill is so high, is there anything I can do?
6. I see that a portion of my bill goes to paying Franchise Related Costs. What are they?
7. Other communities have local cable channels, does Nashua?
8. Do I have any choices other than Comcast?
9. I get no resolution to my complaint from Comcast Customer Service over the phone or via the internet, what can I do?

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1. What is the Citizens Service Request Center?
2. How do I submit a request?
3. Why do I need to register?
4. What if I have a problem registering?
5. What types of things can I send to the Service Request Center?
6. How long does it take once I submit my request?
7. How do I know my request hasn’t been forgotten?
8. How will I know that my request is sent to the right place?
9. What if you have a question about Citizen Service Requests that’s not answered here?
10. Is it easy to register?
11. What about people that don’t have a computer?

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1. What is CodeRED and why is it important to me?
2. When will CodeRED be used?
3. How does CodeRED work?
4. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
5. What is the difference between CodeRED and NH Alerts?
6. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
7. I have a business located in Nashua. Can I arrange to have CodeRED contact my business?
8. What if I want to register additional numbers for my address?
9. Is my personal information protected?
10. How will I recognize a CodeRED notification?
11. What should I do if I receive a CodeRED notification?
12. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
13. Will the CodeRED system leave a message on an answering machine?
14. What happens if the line is busy?
15. What circumstances might prevent a notification from being delivered to me?
16. Will I receive all notifications sent by the City?
17. Does CodeRED have an app?
18. How can I make sure I receive a CodeRED notification if telephone systems are overloaded?
19. How do I remove my number from CodeRED?

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1. There is an error on my cable bill, who should I contact?
2. Why does Comcast have a monopoly in Nashua? Wouldn’t competition bring prices down?
3. I see FIOS TV from Verizon advertised, is it available in Nashua?
4. Why are the commercials on my TV so much louder than the program content?
5. My cable bill is so high, is there anything I can do?
6. I see that a portion of my bill goes to paying Franchise Related Costs. What are they?
7. Other communities have local cable channels, does Nashua?
8. Do I have any choices other than Comcast?
9. I get no resolution to my complaint from Comcast Customer Service over the phone or via the internet, what can I do?

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1. I want to keep informed on what’s going on with Nashua City Government. Are the meetings televised?
2. What Educational Meetings are covered?
3. Are there meetings that you don’t show?
4. I missed a televised meeting. How can I see it again?
5. Where can I find your schedule?
6. I have a quality control issue with one of your community channels, how can I let you know?
7. If I have an event that I would like to announce/promote on your Bulletin Board, can I do this?
8. How do I speak to someone about the Public, Education, and Government Television Channels?
9. What are your broadcast hours?

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1. What can I pay for using my debit/credit card or an Electronic Check (eCheck)?
2. Are there different rules and fees for use of a debit card versus a credit card?
3. Do I have to contact my bank before using an eCheck?
4. How are the fees calculated?
5. Can I get an estimate for my motor vehicle registration?
6. Can I pay my vehicle registration or wastewater bill using a combination credit card/e-check?
7. How secure is my payment and personal information?
8. Can I make a partial payment?
9. How soon will my payment be posted?
10. If I have a returned check, can I use my credit card to repay the returned check transaction?
11. How do the processing and transaction fees show on my debit/credit card statement?
12. What do I do if I can’t find my Motor Vehicle Renewal online?
13. What do I do if I can’t find my wastewater bill online?
14. Can I change my mailing address online?
15. Will the City offer payment of my bills via the telephone?
16. Are there plans to allow the use of American Express or other Card types in the future?
17. How do I get to the City of Nashua’s online payment portal?

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1. Which Dogs Must Be Licensed?
2. When Do I License My Dog?
3. What Do I Need to License My Dog?
4. How Much Does It Cost?
5. Where Do I Go?
6. Can I License My Dog By Mail?
7. What Happens If I Don’t License My Dog?
8. What If I No Longer Own My Dog?

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1. What is a sewer permit?
2. Can I get a sewer permit online?
3. Do I need a sewer permit to install another bathroom in my house?
4. Do I need a sewer permit to install another bathroom in my commercial business?
5. What portion of my sewer service am I and/or the City responsible for?
6. How can I find out where my sewer service is in the street?
7. There is water (or) dirty water coming into my house from the basement floor drain or plumbing. Who do I contact?
8. A catch basin in my street is backing up or not draining properly. Who do I contact?
9. Do I need a permit to pave my driveway?
10. There are different colored paint marks on the street near my house, what do they mean?
11. How about my water service?
12. Where can I get a plot plan of my property?
13. Where can I get a copy of my deed?
14. My street light needs to be replaced. Who should I notify?

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1. Where can I get the Seasonal Flu Vaccine?

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1. Who is required to have an industrial wastewater permit?
2. Are there different types of industrial users?
3. Is there an annual fee charged by the City of Nashua in order to have an industrial discharge permit?
4. What are the penalties for operating without an industrial discharge permit?
5. Who do I call for industrial wastewater discharge permit application?
6. If I own property and rent to a new business, what should I tell the new business owner?

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1. What role does the City Attorney perform for the city?
2. How is the City Attorney approved?
3. Does the City Attorney represent private citizens?

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1. How much is my registration going to cost?
2. Where can I get a Temporary Plate?
3. Can I come in and register a car for someone else?
4. What methods of payment do you accept?
5. What will you accept as proof of residency?
6. Can I register my vehicle online?
7. Where is the nearest state motor vehicle substation?
8. How do I register the vehicle I just bought and use the same plates I have from the car I sold?
9. I lost my registration, title, plate, stickers, or decals. How do I get a replacement(s)?
10. I am moving out of state. Can I receive a refund for the remainder of months on my registration?
11. I have never registered a vehicle in the City of Nashua. What do I need?
12. Can I make partial payments on my auto registration?
13. How and when do I renew my vehicle registration?
14. Where can I get a handicap plate?
15. Can I register my vehicle even though I have an outstanding parking ticket?
16. Where is your office located and what are your hours?
17. Can I register my vehicle even though my license has been suspended?
18. I am under 18 can I still register a vehicle/obtain a Driver's License?
19. Where can I get a vehicle identification number for my homemade trailer?
20. I just bought out my leased vehicle. What do i need to bring with me to register?
21. I have just moved to New Hampshire. How much time do I have to obtain a New Hampshire Driver's License?
22. I would like information on vanity plates. Where can I go to find out whether or not what I want one or if my license plate is taken?
23. I would like to know how to transfer my vehicles into the name of a trust?

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1. Will the bus driver make change?
2. Where do I get the bus?
3. How do I transfer to another bus?
4. When do I tell the driver where I’m getting off?
5. Can I play my music device on the bus?
6. Can I talk on my cell phone on the bus?
7. Can I smoke on the bus?
8. Can I eat lunch on the bus?
9. Can I bring my bike on the trip?
10. How many bags can I bring on the bus?
11. Can I bring a baby stroller on the bus?
12. Where can I get a route map?
13. Is the bus ADA accessible?
14. Where will the bus driver pick me up or drop me off if there is a lot of snow under the Citybus sign?
15. Can I bring my ski's on the Citybus?
16. Is there anything I can do to make the bus driver see me at my stop at night?

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1. What is the purpose of parking time limits?
2. What is a parking card and where can I get one.
3. What should I do if I encounter a problem with a meter?
4. Are there any reserved parking spaces available?
5. Is there a charge for Handicap Parking?
6. Are parking meter fees different on Sundays and/or Holidays?

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1. What methods of payment do you accept?
2. How do I appeal/contest a parking ticket?
3. Can I pay my parking ticket online?
4. Where can I park?
5. How long can I park?

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1. What are your hours of operation?
2. What is your phone number?
3. Where is the office located?
4. What programs are run by the Parks and Recreation Department?
5. Where can I obtain Parks and Recreation Department information?
6. How do I contact private programs, such as Cal Ripken, Little League, Pop Warner, NYSL, etc.?
7. When does your information become available to the Public?
8. What is the typical cost of a Parks and Recreation Department program?
9. What are the phone numbers to the public pools?
10. How can I get my name on the Public Trip Mailing List?

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1. Who do I call if I have a purchasing question and can’t find the answer on this website?
2. How do I get on your bid list so that future bids and requests for proposals that are relevant to my capabilities will be sent to me?
3. Can I still do business with the City of Nashua if I am not on your bid list?
4. Where do I send my bid?
5. How can I obtain a copy of the bid tabulation on a particular bid?
6. What criteria is used to award bids and proposals?
7. What about bond and insurance requirements?
8. How do I arrange a visit with the City’s Purchasing Manager?

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1. What if a plow truck damages my mailbox?
2. How do I report a pothole?

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1. What is automated trash collection?
2. How does the automated collection program work?
3. May I get more than one cart?
4. What happens if the cart is damaged or stolen?
5. What happens if it snows?
6. May I take the cart and bins with me when I move, or use them at another property which I own?
7. What do I do with the trash from a home construction project?
8. What do I do with trash from a basement clean-out or when I move out?
9. What do I do with oversize items, like furniture or appliances, like a couch or stove?
10. May I have another recycling bin?
11. What do I do with paints and other hazardous wastes?
12. How do I dispose of asbestos from my home?

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1. Where can I park during a snow storm?
2. If my car is towed, where can I recover it?
3. Why is my street not plowed first?
4. Can I get salt and sand at the Street Department?
5. How do I report lawn damage done by a plow truck?
6. What if a plow truck damages my mailbox?
7. I have heard about a special spring pick-up, what is this?
8. How do I report a pothole?
9. How do I report a missing street sign?
10. How do I report a streetlight that is out?
11. Traffic lights are flashing or out, whom do I notify?

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1. How do I apply for a refund, if my taxes have been over paid?
2. I’m doing my Federal Tax Returns and need to know what I paid for Taxes last year. How do I find that out?
3. I do not agree with my real estate amount, who do I speak to?
4. I sold the property, but I received a tax bill?
5. I need a copy of a lien release, how and where do I obtain one?
6. I need a duplicate receipt for my taxes, how and where do I obtain one?
7. I never received my real estate bill, how would I obtain a copy?
8. How do I change my billing address on the tax bill?
9. What do I do if I receive my real estate bill in the wrong name?
10. What is a current use assessment?
11. What is a timber tax?
12. What is the tax rate for the City of Nashua New Hampshire?
13. What methods of payment do you accept?
14. What period of time does my tax bill cover?
15. When should I expect to receive my tax bill?
16. Where is your office located and what are your hours?

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1. How do I apply for help?
2. Do you provide housing?
3. How do I know if I am eligible for assistance?
4. What are the income guidelines for eligibility, and is money or checks given to the applicant if eligible?
5. Are you social workers?
6. How do I report suspected child abuse?
7. Will there be additional requirements put on the applicant if assistance is granted?
8. Are there consequences if the applicant refuses to cooperate with written requirements?
9. How many times does the applicant have to see a case technician for assistance, and are there time limits on the program?