Language Assistance

Nashua Transit System is committed to improving access to programs for those with limited English proficiency. Nashua Transit System also provides Spanish translations of essential documents in addition to the services listed below.

Translation Services

Phone Translation

The City of Nashua contracts with Language Line Services Inc. (707-538-8900) to provide confidential telephone interpretation service in 173 languages.

Website Translation

The Nashua Transit System website has a translation tool located under "Site Tools", in the upper right hand corner, of the page where selected users can view the entire website in their selected language.

On the Bus

All NTS vehicles are equipped with tablets containing the Google Translate app available to all passengers and can translate up to 100 languages. This feature gives riders with language barriers the ability to communicate with our drivers on the spot without using an interpreter. 

Other Language Assistance

NTS has open lines of communication with organizations that work with the LEP populations. These organizations are aware how to contact NTS to obtain language assistance. NTS also analyzes the census data and community profiles to determine whether language assistance might be needed in certain settings, such as having public meeting notices translated where the meeting might occur. NTS also honors any request for translations at our public meetings with advanced notice.