Coronavirus Disease 2019 (COVID-19)

Latest Updates

  • Governor Sununu issued an emergency order requiring all employers that do not provide “Essential Services” to close physical workplaces until Monday, May 4, 2020. Businesses that will remain open include grocery and convenience stores, pharmacies, doctor’s offices and hospitals, gas stations, banks and credit unions, takeout and delivery from restaurants, school lunch program deliveries, and other essential businesses. Businesses that will close include non-essential retail stores and malls, barbershops, hair salons, cosmetic stores, tattoo parlors, movie theaters, bowling alleys, arcades, concerts, sporting events and festivals, and all state beaches along the Seacoast. The full list of essential businesses can be found here.

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Nashua COVID-19 Frequently Asked Questions (FAQ)

We have the answers to some common Coronavirus Disease (COVID-19) questions asked by our community. Please be aware that public health recommendations may change and we are continuously updating this document.
Click here to view the FAQ

Hotline for Health-Related Questions

603-589-3456

The Nashua DPHCS has created a hotline for residents to call to ask any health-related questions regarding COVID-19. The Nashua COVID-19 hotline is available seven days a week from 8am to 9pm If someone calls during off-hours, they can leave a voicemail and a DPHCS staff member will get back to them the next day.


What You Need To Know

COVID-19 is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. Coronaviruses are a large family of viruses that can cause illness ranging from the common cold to more severe respiratory illness. Novel coronaviruses, like COVID-19, SARS, and MERS, are coronaviruses that jumped the animal to human species barrier.

What are the symptoms? Symptoms may appear in as few as 2 days or as long as 14 days after exposure. Symptoms of people with confirmed COVID-19 have primarily included fever, cough, and shortness of breath. Learn when to call 911 or your healthcare provider.

How is it spread? Similar to how flu and other respiratory illnesses spread, human coronaviruses most commonly spread from an infected person to others through respiratory droplets, including:

  • Through the air by coughing and sneezing;
  • Close personal contact, such as touching or shaking hands; and
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes with unwashed hands.

How can we prevent the spread? The City of Nashua, under guidance from the NH DHHS and CDC, recommends our community to prevent the spread of COVID-19 and other respiratory illness by the following:

  • Cover your mouth and nose when coughing and sneezing
  • Stay at home unless you need to travel for essential needs (groceries, medications, medical supplies, caring for a loved one, or an essential job). If you do need to travel for essential needs, practice social distancing by avoiding crowds with 10 people or more and maintaining a distance of 6 feet from others.
  • Wash your hands often for at least 20 seconds
  • Do not touch your eyes, nose, and mouth with unwashed hands
  • Clean and disinfect objects and surfaces using standard cleaning products, according to the product’s manufacturer label. Surfaces should be allowed to air dry.

Is there a treatment? There are no specific treatments recommended for infection with the COVID-19. People infected with COVID-19 should receive supportive care to help relieve symptoms, such as taking pain or fever medications, drinking plenty of fluids, and staying home and resting. Some patients who are very sick may need to go to the hospital to get care. People who think they may have been exposed to COVID-19 should call their healthcare provider immediately.


Prevent the Spread

The Nashua DPHCS recommends our community to prevent the spread of COVID-19 and other respiratory illness by the following:

  • Cover your mouth and nose when coughing and sneezing20200303 - Hand Washing Pic
  • Stay home unless you need to travel for essential needs (groceries, medications, medical supplies, caring for a loved one, or an essential job)
  • Wash your hands often for at least 20 seconds
  • Do not touch your eyes, nose, and mouth with unwashed hands
  • Practice social distancing by avoiding crowds with 10 people or more and maintaining a distance of 6 feet from others. 
  • Clean and disinfect objects and surfaces using standard cleaning products, according to the product’s manufacturer label. Surfaces should be allowed to air dry.

We also recommend the following:

  • Avoid use of masks. Only those experiencing symptoms of respiratory illness should wear a mask.
  • Avoid behaving in a prejudiced manner towards people of Asian descent, because of fear of this virus. Do not assume that someone of Asian descent is more likely to have COVID-19.

The Nashua DPHCS would like to remind our community that we are currently in the peak of cold and flu season. Please follow the precautions mentioned above to avoid exposure to the flu virus. If you have not yet received a flu vaccination, call your healthcare provider.

Travel Advisory

The Nashua DPHCS recommends the following CDC guidance for any domestic and international travel. Due to this rapidly evolving situation, the CDC’s full updated travel advisory can be found on the their website, CDC: Information for Travelers

All individuals who have returned from mainland China are being monitored by public health authorities and must stay home for 14 days after their arrival. All individuals who have returned from an area with widespread sustained transmission of COVID-19 or have had close contact with an individual with a presumptive positive or confirmed case of COVID-19 should stay home and self-monitor for signs and symptoms of respiratory illness for 14 days after the date of their last exposure. A self-monitoring log is available here. If you are told by public health authorities to stay home, it is imperative to maintain strict quarantine to prevent the spread of COVID-19 in the community. COVID-19 is a serious illness, especially for those with preexisting conditions and suppressed immune systems.

We are aware that individuals with preexisting conditions, suppressed immune systems, and those older than 60 years of age are at increased risk of serious health complications, and even dying if they become ill with COVID-19. Older adults and those of any age with serious chronic medical conditions should postpone any non-essential domestic or international travel to minimize their risk from COVID-19.

If you are experiencing the following; signs of respiratory illness, recent travel to an area with widespread ongoing transmission of COVID-19, and/or close contact with an individual with a confirmed case of COVID-19, we advise the following:

  • Stay home and avoid close contact with others.
  • Contact your healthcare provider and tell them about your symptoms and recent travel before visiting their office. If you do not have a healthcare provider, you should contact NH DHHS at (603) 271-4496. If you need emergency or urgent care, contact the healthcare facility prior to your visit.
  • Prevent the spread of infection by practicing good hand hygiene