On-Call Van Service

During the COVID-19 crisis, NTS is operating a community-wide, on-call van service (including ADA paratransit) for Nashua residents to access essential services including grocery stores, pharmacies, medical needs, and essential jobs. 

About the Service

On-call van service is a shared ride service which picks up passengers at their origin and takes them to their destination within Nashua city limits. The fare for on-call van service is $1.25 each way.

PICK-UP HOURS:
Monday-Friday:
6 am – 9:15 pm
Saturday:
9 am – 8:15 pm


How to Schedule Your Trip

To ensure your trip for any purpose, please book in advance. Ideally 24 hrs notice. Please call (603)880-0100 ext. 1 (Monday-Friday, 6:30am-6pm) to schedule. If you are not sure if your trip qualifies or for any other questions, please contact us.

Shopping Trips:

  • Due to the high volume of requests, we are requiring that ALL shopping trips be booked at least 24 hours in advance
  • Riders are limited to 2 shopping trips per week.


Cancellations

If for any reason, you no longer need your ride, please call us at: (603)880-0100 ext. 1 as soon as possible to cancel your trip.

Regarding Reusable Bags

Per the NH Governor’s Emergency Order #10 prohibiting the use of reusable bags, NTS is now asking passengers to leave their reusable bags at home. There will be no limit on store-provided single use grocery bags on the bus, however, passengers must be able to manage their shopping bags on their own.

Passenger Safety

The safety of our passengers and staff is our #1 priority. Nashua Transit System encourages passengers to:

  • Wear cloth face coverings when using our service.
  • Do not ride the bus if sick.
  • Limit non-essential bus travel.
  • Limit interactions with our bus drivers and staff.
  • Please honor "Do Not Sit" notices on designated seats.
  • Maintain a social distance of at least 6 ft from others while waiting for the bus.
  • Spread out among the seats when riding the bus.
  • Follow CDC guidelines to protect yourself and others.