How to Ride

Here's a quick guide to get you started riding the bus. You can plan your trip using our Google Maps trip planner located under the slideshow on our homepage. To find full timetables, see our routes & schedules page. If you ever need assistance or help planning your trip, you can call us at (603) 880-0100 extension 1, and our dispatcher will assist you.

A passenger waits for the bus at a blue designated NTS bus stop sign

Wait for the Bus

Get to your desired bus stop 5 - 10 minutes before the bus is expected to arrive. The bus may run 5 or more minutes late depending on traffic and/or weather. 

  • If the bus is more than 5 minutes late, call dispatch at (603) 880-0100 to ask for the location of the bus.
An NTS farebox located at the front entrance of the bus

Pay Your Bus Fare

Passengers must pay or show proof of payment for each trip. Deposit cash fare in the fare box or present your pass to the driver. Cash fare is exact change only! To see a full list of fare options including mobile payments, go to our Fares page.

Passenger holds a transfer slip, which allows them to transfer to the next available connecting bus

How to Transfer

Transfers are FREE! If you need to transfer to another scheduled bus, notify the driver when you first board. Your driver will give you a transfer slip that is good for a limited amount of time. Use that transfer slip as your fare when you board the next bus.

Two passengers sit quietly on the bus at a safe distance

Bus Etiquette

Be respectful of other passengers and your driver by following the Passenger Code of Conduct.

Passenger pressing the yellow stop request strip located on the interior walls of the bus

Request Your Stop

Press the yellow tape on the wall to request a stop. Please press the tape about a block away from your desired stop so the driver has ample time to slow.

Passenger exiting the bus from the rear door and holding onto the handrail for safety

Safely Exit the Bus

Once the bus has stopped, exit through the rear door whenever possible. Be sure to watch your step as you disembark and avoid any debris or ice. If it is unsafe to exit the bus, please inform the driver and they will pull forward to the nearest safe area to let you off. Never cross the street in front of the bus!

Need Further Assistance?

Call us at (603) 880-0100, we're here to help! NTS offers complementary travel training for individuals and groups through our Travel Training Program.